HELP!!!!!!!!  emails not saved to sent folder
We inadvertantly set an Outlook policy that that turned off saving in sent. For about 2 hours most users sent emails were not saved there Is there a way to get them in the folder from the server or outlook 2010???
June 16th, 2011 1:16pm

1. Not sure what the policy you set exactly does or handle this prevention but you probably can't get them back as I assume the backups havent completed as it only happened during that period. I'd ask for them to be sent back to them from the recipients, which may be painful, depending on how many emails were sent out etc... 2. Save your message tracking logs for reference. 3. I assume that some users may be complaining, target them and ask them to contact recipeint.Sukh
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June 16th, 2011 2:43pm

Hi, You can try the following: Open Outlook->click the File menu –> click the Options link ->in the Options window select the Mail tab->scroll down to Save Messages section->you will see ‘Save copies of messages in the Sent Items folder’->check it Hope this helps. Thanks Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
July 1st, 2011 5:02am

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